Communicating with a person with dementia can be quite a challenge. There are some tips that can definitely help get the attention of the person and not agitate them. Here are some Dos and Don'ts.
DO's |
DON'Ts |
Approach from the front, make eye contact and introduce yourself if necessary |
Don’t wave hand while talking as person’s attention could be distracted |
Speak slowly, calmly and use a friendly facial expression |
Don’t talk too fast or shout. Shouting out could have negative effect as the person would feel threatened. |
Be patient when talking to the person |
Don't interrupt the person while he/she is talking. |
Use short simple and familiar words. |
Don’t use complicated words. |
Show that you are listening and trying to understand what is being said. |
Don’t walk away from the person while talking. |
Ask one question at a time, and allow time for a reply. |
Don’t talk without pausing. The person may find it difficult to follow through long sentences. |
Make positive suggestions- eg. “Let’s go into garden “ rather than negative one, such as “let’s not go there” |
Don’t confront or correct if it can be avoided. Avoid arguing and criticising. |
Identify each other by name rather than using pronouns (she, he). |
Don’t talk about the person as if he/she weren’t there. |
Empathise and be understanding. Touch or hug if it will help. |
Don’t show displeasure when the person could not respond properly to the message. |
Be sensitive when dealing with the person |
Don’t treat the person as a child |
Use light/ pastel colours as they have a soothing effect. |
Don’t use bright colours in the environment. |
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Stay tuned next week for - Tips for Bathing, Dressing & Eating !