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Submitted by PatientsEngage on 16 September 2016

Helpline Contacts

KIRAN

24×7 toll-free mental health rehabilitation helpline ‘KIRAN’ (1800-599-0019) launched on 7th Sep 2020.

The helpline, which was developed by the Department of Empowerment of Persons with Disabilities (DEPwD), aims to provide the first line of counselling in response to the increasing mental health issues among people due to the Covid-19 pandemic.

The helpline will be available in 13 languages including Tamil, Hindi, English, Gujarati, Urdu, Assamese, Kannada and Malayalam.

It will be operated by 75 mental health professionals from 25 helpline centres, who will act as the first line of support. Of these, eight are national institutes, 14 are composite regional mental health centres and three are regional centres.

Last accessed on 27Oct2022: https://twitter.com/socialpwds/status/1580435268699496448?s=20&t=Uz43ChQ1UlvotynoxjqwcQ

TeleManas 

Helpline number 14416 or 1800-891-4416 

24x7 mental health support and counselling

 

1. iCALL Psychosocial helpline, TISS

iCALL helpline number: +91-022-2552 1111 (8am-10pm Mon-Sat)
iCALL email ID: icall@tiss.edu

Some of the issues iCALL tries to address: violation of rights, relationship problems, fear, parenting concerns, feelings of depression and sadness, abuse and violence, matters concerning sexuality and gender, infertility and conception issues, marital problems, matters concerning senior citizens, conflicts, anxiety, suicidal thoughts, workplace stress, mental distress arising out of terminal illness and addiction. The helpline also offers career and academic counselling.

2. Connecting NGO Pune. (Updated on 9/9/2020)

Help for people contemplating suicide, attempting suicide, suicide survivors, families of those who attempt or commit suicide.

Call 9922004305 9922001122 (available daily from 12 pm-8 pm (English, Hindi, Marathi)

Email - distressmailsconnecting@gmail.com

Walk In Facility- 12pm to 5pm Monday to Saturday. (Currently not operational)

National Associations

Befrienders India – National Association 
c/o Sneha, 11 Park View Road 
R.A.Puram 
Chennai – 600 028 
 
Centres
 
MAITREYI 
255 Thyagumudali Street 
PONDICHERRY – 605001 
Contact by: Face to Face  – Phone  – Letter:  
Helpline 1: +91-413-233 9999 
Website: www.maitreyi.org.in 
Opening hours: Mon, Tues, Wed, Thurs, Fri, Sat, Sun: 14:00 – 20:00
 
State : ANDHRA PRADESH
 
ROSHNI 
1-8-303/48/21 Kalavathy Nivas, 
Sindhi Colony 
S.P. Road 
SECUNDERABAD – 500003
Andhra Pradesh 
Contact by: Face to Face  – Phone  – Letter:  
Helpline 1: +9166202000 
Helpline 2: +9127848584 
Email Helpline: help@roshnihyd.org 
Opening hours: Mon, Tues, Wed, Thurs, Fri, Sat: 11:00 – 21:00
 
State : GUJARAT
 
Saath 
B12 Nilamber Complex 
H.L. Commerce College Road 
Navrangpura 
AHMEDABAD-380 006 
Gujarat 
Helpline 1: +91 79 2630 5544 
Helpline 2: +91 79 2630 0222 
Opening hours : 1pm to 7pm All 365 days
 
State : KERALA
 
MAITHRI – Cochin 
ICTA – Santigram 
Changampuzha Nagar (P.O.) 
Kalamassery, Ernakulam 
Kochi– 682033 
KERALA 
Contact by: Face to Face  – Phone  – Letter:  
Helpline 1: +91 (0)484 2540530 
Website: www.maithrikochi.org 
Opening hours: Mon, Tues, Wed, Thurs, Fri, Sat, Sun: 10:00 – 19:00
 
State : MAHARASHTRA

Vandrevala Foundation (updated on 18 June 2021)
24x7 Mental Health Helpline

Can contact by emails, chats, web forms , social media and WhatsApp from the
website
www.vandrevalafoundation.com
Helpline number 9999666555
email- Help@vandrevalafoundation.com
whatsapp no +1(256)6662142

501 A Wing Supreme Business Park Hiranandani Garden Powai
Mumbai, Maharashtra - 400076 INDIA

 
The Samaritans, Helpline (updated on 15 June 2020)
402, Jasmine,
Opposite Kala Kendra,
Dadasaheb Phalke Road,
Dadar (E) Mumbai 400014
Maharashtra 
Contact by: Face to Face  – Phone  – Letter:  – Email:  
Helpline 1: +91 84229 84528 / +91 84229 84529 / +91 84229 84530

Website: http://www.samaritansmumbai.com/ 
Opening hours: Any day between 5 pm to 8 pm 

 
AASRA (Updated on 15 June 2020)
104, Sunrise Arcade 
Plot 100, Sector 16 
Koparkhairane 
NAVI MUMBAI –400 701 
Maharashtra 
Contact by: Face to Face  – Phone  – Letter:  
Helpline 24x7 : +91-9820466726
Website: www.aasra.info 
24 Hour service: 
 
State : NEW DELHI
 
Sumaitri 
1 Bhagwandas Lane 
Aradhana Hostel Complex 
Basement
NEW DELHI – 110 001 
Contact by: Face to Face  – Phone  – Letter:  
Helpline 1: 2338 9090 
Website: www.sumaitri.org 
Opening hours: Mon, Tues, Wed, Thurs, Fri: 14:00 – 22:00
Sat, Sun: 10:00 – 22:00
 
State : TAMIL NADU
 
SNEHA (Updated 15 June 2020)
11 Park View Road 
(Near Chennai Kaliappa Hospital) 
R.A. Puram 
Chennai –600 028 Tamil Nadu 
Contact by: Face to Face  – Phone  – Letter:  – Email:  
Helpline 1: +91 (0) 44 2464 0050 
Helpline 2: +91 (0) 44 2464 0060 
Website: www.snehaindia.org 
Email Helpline: help@snehaindia.org 
24 Hour service: Restricted hours during Covid lockdown - 10am to 2pm
 
State : WEST BENGAL
 
Lifeline Foundation (Updated on 15 June 2020)
KOLKATA 
West Bengal 
Helpline 1: +91 2463 7401/7432 

Website: https://lifelinefoundation.co.in/
Email Helpline:  lifeline Kolkata@gmail.com
 
NON-MEMBER HELPLINES
 
State : KARNATAKA
 
SAHAI 
47 Pottery Road 
Frazer Town 
Bangalore – 560005
Karnataka 
Contact by: Face to Face  – Phone  
Helpline 1: 2549 7777 
Website: www.mpa.org.in 
Opening hours: Mon, Tues, Wed, Thurs, Fri, Sat: 10:00 – 18:00

 

Category
Brand Name
Suicide prevention helpline
Country